Overview
Your profile contains your personal and contact information linked to your Payova.us account. Keeping this information current ensures uninterrupted access, accurate notifications, and compliance with banking regulations.
Key Points
Profile updates are managed directly in your Settings 14 Profile section.
Certain details (e.g., name, SSN) may require re-verification.
Changes to sensitive information trigger two-factor authentication (2FA) for security.
Step-by-Step: Updating Your Profile
Log In to Payova.us
Open payova.us
Go to Settings
From your dashboard, select Settings 14 Profile.
Edit Information
Update fields such as:
Phone number
Email address
Residential address
Business details (if applicable)
Verify Changes
For sensitive updates, Payova.us will send a one-time code (OTP) to your registered device.
Enter the code to confirm the change.
Save and Confirm
Click Save Changes.
You1ll receive an email confirming your profile has been updated.
Policies & Restrictions
✅ Allowed
Updating your contact details at any time.
Changing your residential address when you move.
Linking verified business information if you operate as a company.
❌ Prohibited
Entering false or misleading information.
Using another persons identity documents.
Attempting to bypass verification requirements.
Issuer Cautions
KYC Rules: Name, SSN, and date of birth cannot be changed without submitting new identity verification documents.
Bank Matching: If your profile information does not match your card issuers records, transfers may fail.
Business Accounts: Some banks require updated corporate records when changing business details.
Security & Compliance
User Responsibilities
Ensure all profile information is accurate and current.
Report immediately if you detect unauthorized changes to your account.
Never share login details when updating your profile.
Payova.uss Practices
All profile changes are logged and monitored for fraud.
Sensitive updates require multi-factor verification.
Updates are encrypted and stored in compliance with KYC/AML regulations.
Compliance Statement
All support interactions are handled in line with Payova.uss Terms of Service, User Agreement, and Privacy Policy.
To protect your account and ensure regulatory compliance, Payova.us may request additional verification, escalate cases, or place temporary restrictions when required by law or security standards.
Need Help Now?
Email us at [email protected]